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Return Policy

Return Policy

You may return the item within 30 days from the original date of purchase. Items that are returned within 14 days of receipt will not incur a restocking. Items that are being returned must be in new and unused condition. Additionally all original boxes, bags, packaging and literature must be the new condition and included with the return. Please make sure the items you wish to return meet these criteria prior to proceeding. If you purchase multiple sizes of the same product (i.e. shoes), you will be responsible for a 10% restocking fee even if it is returned within 14 days of receipt. Some restrictions may apply.

Items not eligible for Returns or Exchanges:

Socks and Undergarments - Due to the personal nature of the product and hygiene

Special Orders, Custom Orders, Team Orders or other Special Accommodations

Customized Products - ex) Custom fitted clubs are not returnable.

Clearance Items

Blemished Items

Mystery Products

Product Warranties:

Most manufacturers provide warranty services for defective products, directly.

How To Return An Item:

Step 1: Please call 1 718 353 9800 (Mon-Fri 10-6 Eastern Time) to obtain a Return Authorization (RA) Number. We will NOT accept any returns without an Return Authorization Number. IMPORTANT: All Packages without an Authorized Return Number will be refused! A Return Authorization Number expires 30 days from the date of issue. Expired Return Authorizations will be REFUSED and RETURNED. We will be more than happy to issue another Return Authorization number as long as the product is within the return window. Simply call our Custom Service department to obtain another number.

Step 2: Return the item with its original packaging With RA number written to:

Union Golf Returns Dept.

156-44 Northern Blvd. Flushing, NY 11354

Please do not attach or tape any Shipping Label Directly on the product Box or Shoe Box. Doing so will result in the exchange / return being denied. Please do not use a product Box or Shoe Box as your shipping box. Doing so will result in the exchange / return being denied. At� we do not sell used merchandise and we would not want to give other customers the impression that we do by the sight of used packaging.

We Will Not Accept Returns With Shipping Labels Attached Directly To Product Packaging:


We understand that sometimes items such as shoes and gloves do not fit exactly the first time, therefore,� will gladly exchange any products purchased from our site within 30 days from purchase date. Please contact us for return/exchange information. Customer must pay for shipping both directions!


We will waive the restocking fee if an eligible product is returned within 14 days of delivery; after this all other returns will be subject to a 10% restocking fee. Please view our Return Policy for a list of what is considered ineligible for Return. The customer is responsible for the actual price of shipping even it the shipping was free or discounted. In some cases the actual price of shipping may exceed the amount originally charged for shipping.

Example: If a customer ordered a golf equipment combo that included free ground shipping for $279.99 and chooses to return the entire combo after 14 days, the customer would be responsible for a restock free of 10% ($27.99) and the base ground shipping charge of $14.99, resulting in a refund of $237.01. If the customer returned the equipment within 14 days of receipt, only a shipping charge of $14.99 would be deducted from the refund.

Returned Within 14 Days Returned After 14 Days Returned Product $279.99 $279.99 Restocking Fee Waived -$27.99 Free Shipping (if applicable) -$14.99 -$14.99 Total Refund $265.00 $237.01 We will process your refund within 7 days of receipt. Please allow up to 2 billing cycles for the credit to appear on your credit statement. Exchanges for other product or requests for store credit will not be assessed a restocking fee.

Clearance / Closeout Items: Clearance or Closeout items can NOT be returned or exchanged, and all sales are FINAL. All clearance or closeout items have limited quantities and are sold on a first-come, first-serve basis.

All products sold by� are brand new, first quality (unless otherwise noted) with full factory warranties. Please check all items upon receipt, if the items seemed damaged please report this to us immediately. NO returns will be accepted of used items! Please, when trying Shoes on, only wear them indoors on carpet.

All tags must be attached and original packaging must be included with returned items.